GDPR Compliance
Last updated: January 2024
This page explains how raspointer complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.
Data Controller
raspointer acts as the data controller for personal information collected through our website and services. This means we determine how and why your personal data is processed.
Contact details:
Wellington Place, Leeds, LS1 4AP, United Kingdom
Your Rights Under GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month.
Right to Rectification
If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure
In certain circumstances, you have the right to request that we delete your personal data. This right applies when:
- The data is no longer necessary for the purpose it was collected
- You withdraw consent and there is no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
Legal Bases for Processing
We process personal data under the following legal bases:
- Contract: Processing necessary to perform our services
- Consent: Where you have given explicit consent
- Legitimate Interests: Processing necessary for our legitimate business interests
- Legal Obligation: Processing required to comply with the law
Data Protection Principles
We adhere to the following data protection principles:
- Lawfulness, fairness, and transparency
- Purpose limitation
- Data minimisation
- Accuracy
- Storage limitation
- Integrity and confidentiality
- Accountability
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Exercising Your Rights
To exercise any of your rights, please contact us at [email protected]. We may ask you to verify your identity before processing your request. We aim to respond to all requests within one month.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk